Privacy Policy
We collect information from you when you subscribe to our newsletter, respond to a survey, fill in a contact form or fill in a booking form for one of our courses, workshops or one-on-one mentoring sessions.
When booking or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address, phone number or credit card information. You may, however, visit our site anonymously.
When bookings are received for children under the age of 18, the information must be provided by the legal guardian.
The information we collect from you may be used in one of the following ways:
To process transactions
(Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested).To administer a contest, promotion, survey or other site feature
To send periodic emails to our newsletter list
To respond to your contact request
To personalise your experience
(your information helps us to better respond to your individual needs)To improve our website
(we continually strive to improve our website offerings based on the information and feedback we receive from you)To improve customer service
(your information helps us to more effectively respond to your customer service requests and support needs)The email address you provide for order processing, may be used to send you information and updates pertaining to your order, in addition to receiving occasional company news, updates, related product or service information, etc.
Note: If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.
Disclosing any information to outside parties
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, sending out online store orders or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
How we protect your information
We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information.
We offer the use of a secure database. All supplied sensitive information is only to be accessible by those authorised with special access rights to such systems, and are required to keep the information confidential.
Third party links
Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.
Childrens Online Privacy Protection Act Compliance
We are in compliance with the requirements of COPPA (Childrens Online Privacy Protection Act), we do not collect any information from anyone under 13 years of age, with all bookings for our programs to be completed and paid for by the legal guardian.
Your Consent
By using our site, you consent to this privacy policy.
Changes to our Privacy Policy
If we decide to change our privacy policy, we will post those changes on this page.
This policy was last modified on November 13, 2019.
Contacting Us
If there are any questions regarding this privacy policy, you may contact us using the information on our Contact page.